Returns and Refunds
At Locobeauty.com your satisfaction is our goal. We will gladly accept returns on all eligible products. Free returns are only provided to customers who receive an incorrect, damaged or defective item.
All inquiries and complains about delivered items must be made within the 30 days of receiving your order.
There is a 50% restocking fee for voluntarily returned items that are not in its original condition, opened, used, or no longer in saleable condition.
We do not refund shipping charges if you refuse to accept packages sent or if an incorrect shipping address is provided.(in this case refund of only the product will be applied).To ensure that your package is properly delivered and you receive shipment within the time frame we suggest you verify your shipping address before placing your order.
Feel free to contact us at firstname.lastname@example.org to arrange any address change or to update an incorrect address.
Your refund or credit will be issued within 30 days of your return being received—we will also confirm the refund by email.