Shipping Terms and Conditions
At Locobeauty.com, we look to make shipping as easy as possible. We process orders as quickly as we can (though special circumstances sometimes arise).
In the event that an item becomes out of stock after your order is submitted, we will go on and ship the rest of the items in your order. An Email notification will be sent specifying which item is out of stock and the refund details. For orders containing braiding hair / extensions if more than half of the pieces ordered is unavailable we will be canceling and refunding for the full amount spent. We will not ship the item when it is back in stock, as we do not have a back-order system.
Domestic orders are usually processed within 1-3 business days and shipping times are 1-7 business days, in most cases (the total time to get your package may be 2-8 business days). We normally ship using services offered by the United States Postal Service (USPS) and United Parcel Service(UPS). The approximate delivery time provided at checkout doesn't include the processing days.
FREE STANDARD SHIPPING is available on product purchases of $50.00 and above (exclusions apply). Standard shipping usually takes 5-8 business days (1-3 processing days included).
STANDARD SHIPPING starts at $2.99 for orders under $50.00. We ship using the most affordable method available via USPS. Actual Standard Shipping charges are based on order weight, and location depending on proximity to our warehouse in New York, NY. Standard shipping usually takes 5-8 business days (1-3 processing days included).
EXPEDITED / PRIORITY SHIPPING is available starting at $6.59 per order. All Expedited orders are given priority processing & handling, and they are sent via USPS Priority Mail (unless otherwise prohibited by law, see: DOT Restrictions on Air Shipping). Actual Expedited Shipping charges are based on order weight, and location depending on proximity to our warehouse in New York, NY. Expedited shipping takes 3-5 business days (1-3 processing days included).
UPS GROUND SHIPPING Shipping charges are based on order weight, and location depending on proximity to our warehouse in New York, NY. shipping usually takes 5-8 business days (1-3 processing days included).
SHIPMENTS HAVE A COUPLE LIMITATIONS
Note: Approximate delivery shown at checkout does not include the processing days.
*Please allow up to 24 hours (with the exception of weekends and holidays) for us to process and ship your order.
Exclusions for Free Standard Shipping
DOT restrictions on air shipping
The U.S. Department of Transportation (DOT) prohibits air shipment of items that may contribute to a fire or other mishap during shipping.
Restricted items include:
Aerosol-type products or medications in pressurized spray cans, such as hairspray, shaving cream and inhalers. Products that contain flammable, volatile or corrosive chemicals, such as fragrances, nail polish remover and bunion treatments. Locobeauty.com is committed to getting your order to you as quickly as possible, but also safely and responsibly, in compliance with DOT rules. That's why we require ground only delivery for orders that contain DOT restricted products.
For questions regarding shipping options, send us an e-mail at: firstname.lastname@example.org
In the event that a package is returned to us marked as undeliverable, we reserve the right to charge the customer an additional fee upon confirmation of the corrected mailing address and our resending the package. Note: Fee to be the actual cost of shipping.