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Delivery + Rates

Shipping Terms and Conditions

At Locobeauty.com, we look to make shipping as easy as possible. We process orders as quickly as we can (though special circumstances sometimes arise). 

In the event that an item becomes out of stock after your order is submitted, we will go on and ship the rest of the items in your order. An Email notification will be sent specifying which item is out of stock and the refund details. For orders containing braiding hair / extensions if more than half of the pieces ordered is unavailable we will be canceling and refunding for the full amount spent. We will not ship the item when it is back in stock, as we do not have a back-order system.

Domestic orders are usually processed within 1-3 business days and shipping times are 1-7 business days, in most cases (the total time to get your package may be 2-8 business days). We normally ship using services offered by the United States Postal Service (USPS) and United Parcel Service(UPS). The approximate delivery time provided at checkout doesn't include the processing days.

FREE STANDARD SHIPPING is available on product purchases of $50.00 and above (exclusions apply). Standard shipping usually takes 5-8 business days (1-3 processing days included).

STANDARD SHIPPING starts at $2.99 for orders under $50.00.  We ship using the most affordable method available via USPS.  Actual Standard Shipping charges are based on order weight, and location depending on proximity to our warehouse in New York, NY. Standard shipping usually takes 5-8 business days (1-3 processing days included).

EXPEDITED / PRIORITY SHIPPING is available starting at $6.59 per order.  All Expedited orders are given priority processing & handling, and they are sent via USPS Priority Mail (unless otherwise prohibited by law, see: DOT Restrictions on Air Shipping).  Actual Expedited Shipping charges are based on order weight, and location depending on proximity to our warehouse in New York, NY. Expedited shipping takes 3-5 business days (1-3 processing days included).

UPS GROUND SHIPPING Shipping charges are based on order weight, and location depending on proximity to our warehouse in New York, NY. shipping usually takes 5-8 business days (1-3 processing days included).

SHIPMENTS HAVE A COUPLE LIMITATIONS

  1. The day you make your order is considered a processing day not a shipping day.
  2. Orders are only processed & shipped on business days and business hours. Weekends & Holidays are not considered a business day. Therefore priority / 2-3 day delivery orders made on late night Thursdays should be expected to arrive by the next business day which is Monday or early Tuesday. Friday orders are processed and shipped on the next business day arrival time may vary from Tuesday - Wednesday

Note: Approximate delivery shown at checkout does not include the processing days.

*Please allow up to 24 hours (with the exception of weekends and holidays) for us to process and ship your order.

  • We only ship to USA and Canada.
  • Items are mostly sent from our warehouse located in New York, NY (Monday-Friday).
  • Some orders can be sent from Amazon fulfillment centers. 
  • Locobeauty.com reserves the right to switch the shipping method to a more economical option for overweight packages.

Exclusions for Free Standard Shipping

  • Orders of excess weight (40 lbs. or greater).
  • Orders containing more than 4 aerosol items may not qualify for Free Shipping.
  • Orders totaling under $50.00 after all coupons and discounts are applied. 

DOT restrictions on air shipping

The U.S. Department of Transportation (DOT) prohibits air shipment of items that may contribute to a fire or other mishap during shipping.

Restricted items include:

Aerosol-type products or medications in pressurized spray cans, such as hairspray, shaving cream and inhalers. Products that contain flammable, volatile or corrosive chemicals, such as fragrances, nail polish remover and bunion treatments. Locobeauty.com is committed to getting your order to you as quickly as possible, but also safely and responsibly, in compliance with DOT rules. That's why we require ground only delivery for orders that contain DOT restricted products.

For questions regarding shipping options, send us an e-mail at: support@locobeauty.con

Address Corrections:

In the event that a package is returned to us marked as undeliverable, we reserve the right to charge the customer an additional fee upon confirmation of the corrected mailing address and our resending the package.  Note: Fee to be the actual cost of shipping.

 

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